1. What products do you offer?

We offer a curated collection of handmade home décor and lifestyle products including jewelry, resin coasters, thermal table runners, children’s aprons, rope baskets, and unique gift items crafted to bring elegance and warmth to your home.

2. Are your products handmade?

Yes, many of our products are carefully handcrafted with attention to quality, detail, and design to ensure every piece feels unique and special.

3. Do you ship internationally?

Currently, we primarily ship within the United States. For international shipping inquiries, please contact us directly at jilliannschulman@gmail.com.

4. How long does shipping take?

Orders are generally processed within 2–4 business days. Standard delivery usually takes 5–10 business days depending on your location.

5. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information.

6. What payment methods do you accept?

We accept major credit cards, debit cards, and secure online payment methods available during checkout.

7. Can I return or exchange an item?

Yes, eligible items may be returned or exchanged within 14 days of delivery. Items must be unused and in original condition.

8. What should I do if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can assist you promptly.

9. How can I contact customer support?

You can contact us through:

Email: jilliannschulman@gmail.com
Phone: +1 215-262-9211

10. Where are you located?

Our business address is:

73 Lincoln Ave, Highland Park, New Jersey, 08904, United States.