Shipping Information
At Jillywear, we are committed to delivering your order safely and efficiently. Every order is carefully packed to ensure your handmade items arrive in excellent condition.
Processing Time
- Orders are processed within 2–4 business days after payment confirmation.
- Orders placed on weekends or holidays will begin processing on the next business day.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
Delivery times may vary during holidays or due to carrier delays.
Shipping Charges
Shipping costs are calculated at checkout based on your order size and delivery location.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your shipment status.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. We are not responsible for packages shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
If your package is delayed or lost in transit, please contact the shipping carrier first. You may also reach out to us for assistance.
Contact Information
For shipping-related questions:
Email: jilliannschulman@gmail.com
Phone: +1 215-262-9211